Return Policy

Return process must be started with in 15 days of receiving your order.
Items must be unworn and unwashed.
Slippers must be tried on indoors.
Items must have all tags attached.
Beauty products and accessories cannot be returned.
Returns must be made at your own cost.
If item is faulty or for any other reason please contact at viva11eleven@gmail.com or through IG VivaEleven.